372 views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

Web Reservation Request Contract# 6621**** As it shows below, a reservation was created for the lawn vac I had intended to use. Note the hours on the confirmation state the business is open on Saturday's from 7 am to 12 pm.

I arrived at the business at 9:00 am to find the door locked. There was an employee on the phone who came and unlocked the door and stepped outside and asked me what I wanted and then told me Sunbelt was not open for business on Saturdays. I explained it says different on the website and on my confirmation as well as the front door he was standing in front of. He repeated what I said to whoever he was speaking with on the phone at which point I decided that this was a fruitless venture to save time on my yard work and left as I had better things to accomplish.

It totally amazes me how companies stay open conducting business this way.

This is my second and last dealing with Sunbelt Rentals as my previous dealings with them about their definition of the word reservation and what it means. Reservation Confirmation Reservation Details Reservation #: 6621**** Rental Start Date: 1/14/2017 8:00 AM Rental Return Date: 1/16/2017 4:00 PM Order Date: 1/14/2017 8:52 AM Rental Store Store Hours KATY TX PC033 Branch #033 2**** CLAY ROAD KATY, TX 77493 (3**) **7-8191 M - F: 7:00 am - 5:00 pm Saturday: 7:00 am - 12:00 pm Sunday: Closed Equipment List Qty Cat/Class Description Cost 1 070-0003 LAWN VAC $130.00 1 - ENVIRONMENTAL $1.82 1 - DAMAGE WAIVER N/C

Reason of review: Not as described/ advertised.

Sunbelt Rentals Cons: Not following their advertised business hours.

Location: 23559 Clay Rd, Katy, TX 77449, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Sunbelt Rentals Reviews

  1. 32 reviews
  2. 20 reviews
  3. 2 reviews
  4. 3 reviews
  5. 6 reviews
Sunbelt Rentals reviews