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Never rented from Sunbelt before since their rates are higher than most local equipment rental places but was in a pinch so I decided to give them a try. Customer service was below average compared to other local outfits. The only helpful and friendly person was the...
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2.0
I didn't like
  • Terrible customer service
#846594
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I have a small hatchback auto. I went to Sunbelt to ensure that they had a lawn aerator that would fit in my car. They looked at it and showed me the aerator that would fit. I gave my credit card # to reserve it for the weekend. I came back early Saturday a.m. Staff...
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Anonymous
Anonymous

You're an ***. It's your responsibility. I bet you rented a Video back in day expected and video player to come with it.

Anonymous
Anonymous

That is ridiculous. Of coarse it is your responsibility to tie it down. You asked if it would fit, it did. You did not ask how to secure it. I have no doubt they would hav...

#838761
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The equipment was well worn. The skid stir sounded like it was ready to fall apart. The mini excavator lost a track twice in 3.5 hours. The mobile mechanic was great, a huge effort to fix it. However, the equipment is junk. The mechanic was great. He should be...
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1.5
#830527
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I made a reservation for a wood chipper a week in advance of the rental. I lined up man power, other equipment, food for workers etc. The day before the rental I was called and told that the chipper was still being used by another customer (who has had it for 2 months)...
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I didn't like
  • Rental practices
  • Terrible customer service
#770372
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***** SUNBELT A NO SHOW WITH GENERATOR ****** 2,000 PEOPLE LEFT WITH NO POWER. DON'T RENT FROM SUNBELT RENTALS !!!!!!!!!!!!!! UNRELIABLE !!!!!!! So i had a festival in Maine and needed power so i called sunbelt for a 56KW generator.I was told i could pay the delivery...
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Anonymous
Anonymous

No rental company would send a driver with a 80,000 dollar worth piece of equipment to get paid in cash on hand. The company that you call reasonable, must have asked for extr...

Anonymous
Anonymous

I work for sunbelt rentals and it seems like the only people who have bad experiencea with us are retarded people. This whole thing sounds like a made up pile of ***, what kin...

1.0
I didn't like
  • Terrible customer service
  • Rental practices
#690807
Reply to reviews
Sunbelt in Naples, Fl. rented me multiple items for a house I was building. A generator (brand new), a grading laser, and some other small items. I had the generator for 4 months, the laser for one. When I returned the items, they ended up charging me almost $7k...
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Anonymous
Anonymous

As you know a company needs to me money Correct. Now if you know you need a generator for 4 months. Look at the cost of new. Do your research!Rental companies are there to j...

2.0
I didn't like
  • Rental practices
  • Terrible customer service
  • Hidden fees
#559995
Reply to reviews
On: September 2, 2014 By: Zac Lott Rating: 2 out of 5 Reported Loss = $6,000.00 Dishonest and unprofessional staff as well as inappropriate business practices. In 2011 I opened up a small construction company in the Decatur Al. area 35601. I created an account with...
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Anonymous
Anonymous

Your logic on even should be treated the same is *** by that logic Walmart wouldn't get a discount on things they buy in mass quantities or Sams club or Costco couldn't sell b...

I didn't like
  • Employee
#548921
Reply to reviews
first off I've been a construction foreman for 10 yrs and have dealt with tons of rental companies and sunbelt is by far the worst I've ever dealt with. I rented a heater from them the guy in the back strapped the machine to there trailer and hooked it up to my truck....
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#544927
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i rented a stump grinder for 2hrs. i was told $240.00 a day they said i could rent it for 1/2 a day for $140.00 . i used it ,i clean it & i returned it in two hours. they charged me $374.50 on my credit card four days later. customer beware, they are terrible to do...
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#520395
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Called, got quote for sissor lift. $190.00 for a day, $200.00 delivery and pickup + tax. Should have totaled to approx. $430.00 I based my job quote for some minor commercial electrical work based on this quote. NOTHING was mentioned about BS 'surcharges' or a...
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Anonymous
Anonymous

I work for sunbelt rentals and I have to agree that the "hidden" charges are *** but they are not set up by any one individual it's set by our corporate office. At the time of...

#511188
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