filters
state:
Show
city:
Show
product:
Show
Show

Sunbelt Rentals Bobcat Excavator Rental Review

Over charged, taken advantage of and lied to. Stick with a company that stands behind their word, SUNBELT RENTALS IS NOT AND I REPEAT, IS NOT A COMPANY TO RENT FROM.
1.0
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#983792
Beware the corporate giant! I have rented several lifts from Sunbelt as I am a General Contractor. This last time I rented a 65' boom lift for 1 week. In 3 days my workers said they were finished and I called for a pickup. When the driver showed up the next morning we...
Read more
Anonymous
Anonymous

well if you didn't call the store to get the machine picked up instead of a driver then that is your fault. never rely on someone else to do your job!

3.5
#982282
I have used sunbelt rental equipment several times for app. 20 years and all dealings have been excellent, excellent condition equipment and delivered on time. Only once has sunbelt sent a piece of equipment that had a basic fault with a boom that needed re-alignment....
Read more
4.7
I liked
  • Excellent
#967713
I'm not sure why Sunbelt got such bad reviews on here. Sunbelt is by far the best rental company out there. Yes, there are times when things go wrong like not being able to get a certain piece of equipment but cmon, if there isn't one around, are they supposed to...
Read more
Sunbelt will leave you hanging! I will never do business with them and suggest you do not either!! I started talking to Sunbelt rentals several months before we needed a piece of equipment. We needed a special 8" ride on trencher that they and only a few others have...
Read more
1.0
#910880
Most of their equipment have worn-out tires, they save money on tires and sell fake insurance that cover only the First $50 of Repair Costs, It's a reverse deductible and this thing should be illegal. If you want to rent something with wheel just go elsewhere, the odds...
Read more
2.0
I liked
  • Customer service
I didn't like
  • Insurance policy
#907950
Same here. Reserved a large excavator due to be delivered on Friday of holiday weekend. Lined up manpower and logistics. Called to find out eta for delivery and was told they were trying to call delivery person. At 5:00 pm I called again and spoke to another person...
Read more
2.3
#875497
I rented a mini escavator and trailer from Sunbelt in Spartanburg SC. They were the nicest people and so helpful. Unfortunately the machine wasnt strong enough for what I needed it for but it wasnt a problem. They simply asked to bring the machine in no questions asked...
Read more
4.6
#868761
Never rented from Sunbelt before since their rates are higher than most local equipment rental places but was in a pinch so I decided to give them a try. Customer service was below average compared to other local outfits. The only helpful and friendly person was the...
Read more
2.0
I didn't like
  • Terrible customer service
#846594
I have a small hatchback auto. I went to Sunbelt to ensure that they had a lawn aerator that would fit in my car. They looked at it and showed me the aerator that would fit. I gave my credit card # to reserve it for the weekend. I came back early Saturday a.m. Staff...
Read more
Anonymous
Anonymous

You're an ***. It's your responsibility. I bet you rented a Video back in day expected and video player to come with it.

Anonymous
Anonymous

That is ridiculous. Of coarse it is your responsibility to tie it down. You asked if it would fit, it did. You did not ask how to secure it. I have no doubt they would hav...